We let our customers and our numbers speak for themselves.

Listed below are current results of an ongoing Survey we send out to every customer after they close their loan.

Last updated March 2008

5 = Outstanding
4 = Good
3 = Average
2 = Below Average
1 = Poor


1. How well did your Loan Officer answer your questions and concerns.

4.7

2. How accessible was your Loan Officer. Did they return your calls in a timely manner?

4.8

3. How would you rate the level of service you received from your Loan Officer?

4.7

4. How would you rate your Loan Officer on their professionalism?

4.9

5. Rate the level of confidence you had in your Loan Officer's ability throughout the loan process.

4.7

6. What is the probability you would use this Loan Officer again, and/or refer people you know to use this Loan Officer?

4.8





© 2006 Homestead Mortgage Corp